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Technology Support

Contact your local Health Technology Services (HTS) support technician directly or initiate the support process via one of the preferred methods below. HTS phone support is available 24 hours a day, 7 days a week.

Each option will create a ServiceNow ticket for tracking and resolution purposes.

Patrick Phillips

Director, Client Experience

Phillips oversees a team that delivers high-quality IT support at all nine campuses with the goal of ensuring a technology experience that empowers faculty, staff and students. The group is committed to delivering a consistent and reliable IT experience across all environments—including classrooms, laboratories and clinics. Core services include an easy-to-access help desk, a team of strategically deployed IT support and experience partners, and a group of professionals dedicated to classroom and virtual meeting spaces and related technologies.